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Ready to transform your customer experience? Get in touch and let's discuss how we can help you build a world-class CX department.
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Whether you're looking to build a new CX department from scratch or optimize your existing operations, we're here to help. Schedule a consultation to discuss your specific needs.
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We typically respond to all inquiries within 24 hours during business days. For urgent matters, please mention it in your message.
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About the Founder
I'm Phillip Labossiere, a customer operations and experience leader with 15+ years building CX departments for SaaS, eCommerce, and PE-backed companies. My background includes leadership roles at Auction Technology Group, Auction Mobility, and LiveAuctioneers, where I scaled support teams, cut resolution times, and turned CX into a measurable revenue driver.
I hold a BS in Computer Science and Business Management from NYIT, I'm Lean Six Sigma certified, and I'm a 5x Stevie Award winner. CX Sage is where I bring that same experience to companies who want their support operation to be a competitive advantage, not a cost center.